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Shipping Policy

Last updated: April 28, 2026

This Shipping Policy outlines how orders are processed and delivered for physical products purchased from Embodied Witch by Zavod Adhara.

1. Order processing

All orders are processed within 3–7 business days, unless otherwise stated.

As many items are handmade and created in small batches, processing times may vary slightly depending on demand.

You will receive a confirmation email once your order has been processed and shipped.

2. Shipping locations

Orders are shipped from Slovenia.

Shipping is currently available:

– within Slovenia
– within the EU
– internationally (where available)

Shipping availability and options will be shown at checkout.

3. Shipping times

Estimated delivery times:

– Slovenia: 1–3 business days
– EU: 3–10 business days
– International: 7–21 business days

Please note that these are estimates and may vary due to postal services, customs, or other external factors.

 
4. Shipping costs

Shipping costs are calculated at checkout based on your location and the size/weight of your order.

Any applicable customs duties, taxes, or import fees are the responsibility of the customer.

5. Delays and interruptions

While every effort is made to ensure timely delivery, Embodied Witch by Zavod Adhara is not responsible for delays caused by:

– postal or courier services
– customs processing
– incorrect shipping information provided at checkout
– unforeseen circumstances (e.g. weather, strikes, service disruptions)

6. Lost or damaged items

If your order arrives damaged or does not arrive within a reasonable timeframe, please contact:

Email: embodied.witch@gmail.com

Include:

– your name
– order details
– photos (if applicable)

Each case will be reviewed individually, and a solution will be offered where possible.

7. Incorrect address

Please ensure that your shipping address is correct at checkout.

Embodied Witch by Zavod Adhara is not responsible for orders shipped to incorrect addresses provided by the customer.

8. Changes to this policy

This Shipping Policy may be updated at any time.

The latest version will always be available on this page.

9. Contact

If you have any questions about shipping, please contact:

Email: embodied.witch@gmail.com

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